Privacy Policy

Last updated: April 2026

MenoVeil ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

MenoVeil is a UK-based wellness supplement brand. Our website is menoveil.com. For data protection enquiries, contact us at: hello@menoveil.com

2. What Data We Collect

• Name, email address, delivery address and phone number when you place an order
• Payment information (processed securely via Shopify Payments — we do not store card details)
• Email address if you sign up to our newsletter
• Browsing data and cookies (see our Cookie Policy below)

3. How We Use Your Data

• To process and fulfil your orders
• To send order confirmations and shipping updates
• To send marketing emails (only with your consent)
• To improve our website and customer experience
• To comply with legal obligations

4. Legal Basis for Processing

We process your data on the following legal bases: contract performance (order fulfilment), legitimate interests (fraud prevention, improving our services), and consent (marketing emails).

5. Data Sharing

We do not sell your personal data. We share data only with trusted third parties necessary to operate our business, including Shopify (platform), Royal Mail/courier services (delivery), and email marketing providers. All third parties are required to handle your data securely.

6. Data Retention

We retain your order data for 7 years for legal and accounting purposes. Marketing data is retained until you unsubscribe.

7. Your Rights

Under UK GDPR, you have the right to: access your data, correct inaccurate data, request deletion, object to processing, and data portability. To exercise your rights, email hello@menoveil.com.

8. Cookies

We use essential cookies to operate our website and optional analytics cookies to understand how visitors use our site. You can manage cookie preferences in your browser settings.

9. Contact & Complaints

For data protection queries: hello@menoveil.com. You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.